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Privacy Policy

Dear User,

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Thank you for visiting our website. Below you will find all the necessary information to understand the purposes and methods of processing your personal data.

 

This privacy policy describes how Alatea Apartments & Rooms, in compliance with the General Data Protection Regulation (GDPR), collects, uses, discloses, and protects visitors’ personal information. The privacy of our users is fundamental to us, and we are committed to safeguarding their personal information.

 

Pursuant to Article 13 of Legislative Decree no. 196/2003, we provide the following information:

 

Identity and contact details of the Data Controller
The Data Controller is GEMMA Srl (hereinafter referred to as “Alatea Apartments & Rooms”), with its registered office at Via del Gonfalone 3, Milan (MI), ZIP code 20123. You can contact us through the following:

 

Types of personal information collected during your visit to our website, we may collect various types of personal information, including:

  • Name

  • Email address

  • Phone number

  • Payment information

 

Processing may occur either manually or electronically.

Purpose of processing personal information we collect and process your personal data for the following purposes:

  • Providing our services and responding to your requests

  • Managing bookings

  • Communicating with you and providing information about our services

  • Improving the user experience on our website

  • Managing inquiries via WhatsApp Business

  • Fulfilling legal obligations

 

Mandatory or optional nature of data provision
Providing the requested data is mandatory to correctly manage bookings and rentals. Failure to provide such data may result in the inability to complete your booking or rental.

 

Legal basis for processing
The legal basis for processing your personal data is your explicit consent or the necessity to fulfill contractual or legal obligations.
Alatea Apartments & Rooms is not required to obtain specific consent for processing activities that are necessary for contractual or legal purposes.

 

Retention of personal information
We will retain your personal information only for as long as necessary to achieve the purposes for which it was collected, unless a longer retention period is required or permitted by law. Data may be stored further if Alatea Apartments & Rooms is subject to retention obligations for tax or legal compliance purposes.

 

Disclosure of personal information
We do not sell, trade, or otherwise transfer your personal information to third parties, except where necessary to provide the requested services or as required by law. In such cases, we ensure that appropriate security measures are applied.

 

Data subject’s rights
As a data subject, you may at any time exercise your rights under Article 7 of Legislative Decree no. 196/2003, including the right to access your personal data, request corrections, updates, or deletions, and object to the processing for legitimate reasons.

 

Data security
We adopt appropriate security measures to protect your personal data from unauthorized access, loss, or misuse, in accordance with the GDPR.

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Changes to the privacy policy
We reserve the right to modify this privacy policy at any time without notice, in order to ensure compliance with applicable laws and regulations. We recommend reviewing it periodically to stay informed of any changes.

 

To exercise your rights under Articles 15–22 of the GDPR, you can send an email to info@alateahomes.com, specifying “Privacy” in the subject line.

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Last update: April 2025

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